Welcome to Telematch
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OUR PROCESS

Analysis : Understanding client's Business Process, Key Concerns, Priorities, Requirements, & Preferences.

Planning : Tailoring a client specific solution for a successful & long-term outsourcing engagement. After analysis, we build a customer-specific plan for seamless execution.

Pilot : A pilot program helps identify issues & problems prior to the actual deployment. The Pilot program also offers a risk-free trial-period for our clients.

Optimization : Fine-tuning, rectifying, and improving the process flow post pilot program to ensure a seamless deployment.

Deployment : Delivering proposed solution with guaranteed service levels & total commitment to quality.

Maintenance : Ensuring a well managed solution with ongoing improvements.

Software Development Methodology
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MT Software Development Life Cycle is dependent upon the project requirement, the type and the state of the project. A rigorous but flexible project management process ensures that each and every project is treated independently. As illustrated above appropriate reviews at each stage of the SDLC ensures that defects are identified and resolved with in that particular stage.
MT has in place:
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A process for reporting quality problems, escalating them to appropriate levels of management, and controlling further distribution of nonconforming product until the problem is corrected

Procedure for following up corrective actions to rectify process defects

Processes for identifying, defining, and base lining items; control changes and releases of these items; report and record status of the items and change requests; ensure completeness, consistency and correctness of the items

Processes for regular internal audits

Processes for joint reviews of project, technical progress and deliverables with the customer