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Is a multi-user , multi-operational system that provides a proven recording solution in highly demanding environments, including contact centers, banking application, hospitality, reservation offices and Dept Collection Centers
MAX Recorder records all incoming/outing calls on all types of Trunk Lines (Analog /PCM-RS /ISDN-PRI) and all types of extention (Analog /Digital /or anyH323 /SIP terminal)
Recording are easily retrieved and instantly replayed by authorized persons. Multi level security for different users and groups eliminates unauthorized access to recorded interactions.
One-site or remote access to recordings via secure connection.
Multi-tasking, multi-threaded application permits all functions, such as playback, archiving, searching and even full database backup to run concurrently with no interruption to recording.
Save recordings as wav files or WMA files.
Logs dialed number (DTMF) for searching.
Fax decoding for G.711, V.21, V.27ter, V.29, V.17, T.30, T.4 and T.6 recommendations.
Client software for an unlimited number of your Pcs for easy access to recording over LAN/WAN. No per seat charges.
Automatic gain control.
LED inDicators for line activity.
Automatic visual indication for both fax & audio type of sessions.
Night Mode for automatic starting of system in case of power failures etc...
Disk usage alarm settings.
Scalable for integrating database from various telephone and mobile service providers.
Graphical representation of calls on a particular target.
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